Headford UK

I currently have a role working for a top 10 forwarder as a Ocean Import and Export Team Leader.

Responsibilities

  • Handling FCL and LCL imports from the world wide markets
  • Liaising with customers, overseas agents and shipping lines
  • Booking in jobs on the in-house system
  • Arranging customs clearances / entries
  • Dealing with any clearance queries/problems and resolving to minimise delays
  • Arranging deliveries
  • Keeping customers advised and updated at all stages of the import process
  • Invoicing and administration
  • Handling import quotations
  • Skills

Experience

  • Ocean Import/export experience
  • A good knowledge of Ocean Import procedures and documentation
  • Excellent customer service skills
  • Customs clearance essential
  • Ability to work to deadlines with accuracy
  • Ability to work well within a small team and use own initiative
  • Computer literate
  • Flexible and adaptable attitude with a willingness to learn new skills
  • Team Leading Experience
  • Experience of working to KPI’s