• Permanent
  • Hampshire, UK
  • £28,000 - £30,000 (DOE) GBP / Year
  • Applications have closed.
  • Liaise with customers and other departments during the booking process ensuring all bookings are handled in accordance with SOP and payment terms.
  • Placing of bookings with respective Shipping Line / Carrier / Agent.
  • Liaise with customers to ensure correct export documentation is received for the shipment(s) and
    forwarded to the Shipping Line / Carrier/ Agent in a timely and accurate manner.
  • Ensure Shipping Line/ Carrier/ Agent have instructions for Bills of Lading, VGM and UCR references in a timely manner.
  • Receive/Check Draft Bill of Lading and ensure customer has receives a copy for approval. Send approved Draft Bill of Lading to Shipping Line/Carrier/ Agent.
  • Allocation of incoming payments on IT system.
  • Ensure booking(s) are invoiced correctly by Shipping Line/Carrier/ Agent as per contract rates or other spot rates as appropriate.
  • Work closely with various departments such as Transport and Finance.
  • Ensure invoice(s) are paid before Bill of Lading/ Cargo is Released and dispatched.
  • Be an integral part of the development of export operation and the general development of the company.

Qualifications/Education/Experience

  • GCSE Maths & English
  • Degree qualified
  • Industry recognised shipping courses / qualifications
  • Understanding of the operation equipment and benefit to the customers.
  • Understanding of Customs Export procedures.
  • Understanding of Booking and Transport procedures for Sea Freight shipments
  • Customer Service focused.
  • Experience of working in a busy Export Freight Forwarding environment.
  • Ability to build and develop relationships with both customers and suppliers.
  • Good communication and organisational skills.
  • Able to work of own initiative
  • Friendly, approachable, a good team player and not scared of hard work.
  • Ability to stay calm in a challenging and pressurised environment