Key Skills & Requirements

• Knowledge of Import & Export procedures including basic Customs knowledge.
• Good communication and customer service skills
• Good organization skills and effective time management
• Commercial awareness
• Recognising new sales opportunities
• Attention to detail
• IT Literate in Microsoft Office
• Problem solving

Key Tasks

• Organise operational workflow to meet customer timeframes.
• Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
• Resolve customer issues and escalate where support is needed.
• Liaise and negotiate with sub-contractors to arrange carriage of goods to various worldwide destinations.
• Raise payable invoices to customers through inhouse systems whilst monitoring financial Profit levels on own shipments.
• Complete all administration functions in accordance with company policy and procedures.

Hours are Monday to Friday 9am to 5pm

Salary negotiable depending on experience / circa £25,000 – £30,000 with additional unlimited earnings through a team commission scheme.

Holiday Purchase Scheme

Company pension scheme

Cashback on health care including dental, optical, physiotherapy, specialist consultations and more.