Headford UK

To have good knowledge of all aspects of Ocean (LCL & FCL& NES) Imports from point of origin to destination
To know and understand, Customs and Excise procedures and regulations.
Good Knowledge of customs entries and all aspect of Sea import / documentation / bookings/ deliveries/quoting etc
To have knowledge of all INCO terms as appropriate to Imports
To work with the customer to provide the best service available within the time constraints provided
Provide quotations to customers
To create a relationship with Customers and Suppliers
To be commercially aware of the cost of the service and ensure profit margins are met
Liaise by telephone/email / with shipping lines/customers and other Departments and Suppliers
To understand billing and costing procedures and answer invoice queries
To operate within the company credit policy at all times
General administration duties

Educated to a good standard of English & maths
Minimum of 1 year’s working experience with a freight forwarder
Ability to be flexible and a willingness to become involved in all aspects of the Department as and when necessary
Computer conversant in basic applications incl MS Office/Word & Excel
Effective communication skills (verbal & written) with colleagues, clients & suppliers
Excellent Commercial awareness and ability to troubleshoot and solve problems
Ability to work under pressure
Export experience an advantage but not essential