Role & responsibilities

This is an important commercial operations role reporting directly to the regional manager / director.

• The ability to price up and build your own quotation and use sales tariffs is essential, training and
  guidance will be provided.
• Provide front line customer service for handling enquiries by providing the following services:-
• Provide Spot quotations for Export & Import Road, Sea & Air freight shipments
• Create new & manage existing bookings
• Work closely with 3rd party carriers and own branch offices
• Responsible for the full life cycle of freight forwarding jobs through to billing out
• Export & Import customs formalities using 3rd party brokers and own direct customs link
• You will be a team player who enjoys supporting colleagues and become an integral part of the
  Ops team.
• We expect that you and the business provides the highest level of customer service with a “Can Do”
  attitude at all times

You will be expected to play an active role in supporting the continued growth of the business by

• Look after and Account manage existing customers to increase their support levels
• To be commercially aware to help improve margins
• Being a high tempo dynamic business with grand ambitions you will be part of a very passionate, dedicated and demanding team.

Salary Range

• Base salary £23,000+ dependent on experience.
• 20 days holiday ( Exc statutory )
• Workplace pension scheme
• Smartphone mobile expenses (if applicable)
• Laptop