Headford UK

Key Responsibilities:

To complete customs declarations, to ensure that all clearance processes (Import and Export) are completed in a compliant & timely manner.
To provide professional and effective administration support to the Customs Clearing / Multimodal Team.

Main Duties:

Completing day to day Customs Clearing and entries for all air, sea and road freight shipments. Create, manage and maintain the correct documentation as each case progresses.
Maintain Data input accuracy. Deal with customer enquiries in writing, in person or by phone providing accurate advice and estimates when required.
Telephone and/or written communication with external organisations e.g. HMRC, Port Authorities, Shipping Lines, Hauliers etc.
Obtain necessary Bill of Ladings and correct Tariff Headings. Obtain payments from customers in line with company policy.
Calculating Duty / VAT cost for each consignment
Processing Import/Export declarations
Dealing with general enquiries from importers / exporters, Internal & external sources concerning all areas, relating to Customs Procedures, Tariff Classifications, Duty Rates and any other documentation requirements
Keeping up to date with changes in regulations, laws and customs procedures
Work with different departments in multiple locations to prepare a complete list of Jobs (Shipments requiring customs entries) for the day
Post holder will cross trained to provide cover for other departments if needed

Skills required

Experience in a similar role would be advantageous, however full training will be given.
HMRC – Customs declarations experience, Imports and exports.
Knowledge of customs declarations will be advantageous. Ideally gained the experience within freight forwarding or logistics business.
‘Attention to detail’ is extremely very important to ensure the business is compliant and passes HMRC audits, including risk identification and mitigation.
Excellent communication skills to be able to keep all relevant departments within the company on the same page in regards to the customs declarations for the day’s shipments.
Experience of checking and processing all relevant documentation for the shipments.
Understanding of different customs procedures and the requirements.
Special working conditions:
Although core working hours are 9.00.a.m. to 5.30.p.m. Monday – Friday with not more than one hour for lunch, a flexible approach to working hours is essential due to the nature and needs of the Business.

Any other relevant comments:

As we are a Regulated Agent of the Civil Aviation Authority (CAA) and in order to satisfy their requirements, you will need to complete a full application form and will be required to undergo a Criminal Record Check (CRC/DBS) if you are successful for this post.
You will be expected to embrace the core values of our company with utmost professionalism, flexibility and teamwork and to adhere to company rules and values.
You will be expected to contribute to the enhancement of our reputation and thereby to the increase of its profitability.