Primary responsibilities

• Daily communication between Clients and our central teams
• Document handling
• Supporting our customs teams
• Booking FCL & LCL transport through our transport hub
• Customer / client management
• Invoicing

Key internal relationships

• Import supervisor
• Import colleagues
• Oversea’s offices

Key external relationships

• Worldwide partners
• UK transport partners
• Customs and excise
• Ocean client base

Skills & Knowledge

• Previous import experience
• Customs knowledge
• Excellent customer service skills
• Written and verbal communication skills