Headford UK

Primary responsibilities

  • Daily communication between Clients and our central teams
  • Document handling
  • Supporting our customs teams
  • Booking FCL & LCL transport through our transport hub
  • Customer / client management
  • Invoicing

Key internal relationships

  • Import supervisor
  • Import colleagues
  • Oversea’s offices

Key external relationships

  • Worldwide partners
  • UK transport partners
  • Customs and excise
  • Ocean client base

Skills & Knowledge

  • Previous import experience
  • Customs knowledge
  • Excellent customer service skills
  • Written and verbal communication skills

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