Currently working with an organisation in the Southampton area who are seeking an Ocean Freight Supervisor.
They are one of the UK’s largest, still privately owned logistics organisations. Very well established they are known in the market for doing things differently.
You will be joining to lead and develop the Sea Freight Imports team of 10, you will become pivotal in the customer service delivery to Ocean Import Clients for the company.
They are a lively and close knit team, someone to hit the ground running and gel with the team is really important. Some that is able to establish, manage and maintain strong internal and external stakeholder relationships.
Experience in a similar role and this sector is essential.
You will need:
Client and Customs escalation experience
Experience managing a team of at least 6
To be willing to promote business development, ensuring all opportunities from both new and existing business are followed up
Experience in motivating a team to participate in active telephone sales, prospect sales site visits and quotations for both new and current business
Proven skills in resolving negative feedback / customer service concerns quickly and effectively.
The ability to collate and provide Gross Profit analysis, sales invoicing and job costing reports and deliver consistent results.
What’s in it for you?
Hours are Monday – Friday from 9am to 5.30pm
20 days’ holiday plus bank holidays
A very competitive salary dependant on personal experience.