Headford UK

We currently have an opportunity for an experienced Freight Forwarder to join our dynamic team. You will join us on a full time, permanent basis and in return will receive a competitive salary, depending on experience plus benefits including pension and healthcare. We are a market leader in the shipping and transport industry, with 10 UK offices and many others in strategic locations across the globe.

Key Tasks will include:

Experience in processing VGM’s and import / export Customs declarations using CNS, CHIEF, Destin8 and Data freight and/or Descartes software.
Ability to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines.
Investigating and planning the most appropriate route for shipments, taking into account the nature of the goods, costs, transit times and security.
Negotiating rates for transportation, shipping and handling costs and thereby quoting clients.
Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications.
Ensuring trade compliance with other countries’ regulations and fiscal regimes.
Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and understanding manner.
Develop and maintain relationships with suppliers and both internal and external customers. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise quickly and efficiently.
Acting as a broker in customs negotiations worldwide to guide the freight efficiently through complex procedures.
Effective utilization of available resources to maintain customer objectives.
Arranging courier, specialist hand carry services, FCL, LCL, consolidations, conventional shipments, air freight, air sea charters, packing etc.
Carry out any other reasonable task as may be allocated by line or senior manager.
At all times ensure compliance to LV HSSQE systems and procedures. Ensure safety of yourself and others around you. Be aware of trade compliance regulations, multilateral trade regimes, dual use requirements, know your customer.
Work Experience:

Essential – Good working knowledge of the freight forwarding industry.

Desirable – Minimum 5 years’ experience in a similar role.


Essential – Methodical thinker, with a keen attention to detail and analytical skills. Good IT capability and a strong and confident communicator.

Personal details

Essential – Motivated, resourceful, able to organise own workload and balance competing demands.

Please note, only successful candidates will be contacted.