Key Skills & Requirements

• Dangerous goods or Military experience would be ideal, as the company deals with military contracts or experience in events logistics.
• Knowledge of Import & Export procedures including basic Customs knowledge.
• Good communication and customer service skills
• Good organization skills and effective time management
• Commercial awareness
• Recognising new sales opportunities
• Attention to detail
• IT Literate in Microsoft Office
• Problem solving

Key Tasks

• Organise operational workflow to meet customer timeframes.
• Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
• Resolve customer issues and escalate where support is needed.
• Liaise and negotiate with sub-contractors to arrange carriage of goods to various worldwide destinations.
• Raise payable invoices to customers through inhouse systems whilst monitoring financial Profit levels on own shipments.
• Complete all administration functions in accordance with company policy and procedures.