We are currently seeking a Senior Import Operator (Seafreight) to join our dynamic team in Manchester, UK.
As an Import Operator, you will play a crucial role in managing and coordinating import operations, ensuring efficient and timely delivery of goods via seafreight.

Responsibilities

  • Liaise with customers, providing exceptional customer service and addressing inquiries and concerns related to import operations.
  • Negotiate competitive freight rates with shipping lines and other service providers, maximizing cost efficiency.
  • Prepare accurate and detailed quotes for customers, considering various factors such as shipping requirements, destination, and cargo specifications.
  • Book and coordinate shipments, collaborating with carriers, freight forwarders, and other stakeholders to ensure smooth transportation processes.
  • Proactively identify and resolve potential issues and challenges that may arise during import operations, employing problem-solving skills to minimize disruptions.
  • Generate and manage invoices for completed jobs, ensuring accuracy and adherence to financial procedures.
  • Enter and track costs associated with import operations, maintaining meticulous records and effectively managing financial data.

Requirements

  • Previous experience in a similar role, preferably within the seafreight industry.
  • Strong communication and interpersonal skills to effectively liaise with customers, service providers, and internal teams.
  • Proven ability to negotiate freight rates and terms to achieve favorable outcomes.
  • Excellent organizational and multitasking abilities to handle multiple shipments and tasks simultaneously.
  • A proactive and detail-oriented approach to identify and resolve issues in a timely manner.
  • Proficiency in relevant computer systems and software applications used in import operations.
  • Familiarity with invoicing procedures and financial record-keeping.
  • Knowledge of customs regulations and import documentation processes is desirable.

Salary

£45,000 plus

If you are a motivated and dedicated professional with a passion for import operations and seafreight, we invite you to join our team. We offer a competitive salary package of up to £45,000 per annum, along with opportunities for growth and development within our organisation.