• Permanent
  • Harrow, UK
  • £24,000 - £25,000 p/a GBP / Year

Key role

To co-ordinate, control and monitor shipments for the General Freight Forwarding (GFF) team by ensuring that all shipments are handled in accordance with the agreed quote.

Position interfaces with

  • Colleagues
  • Clients
  • Transport Sub-contractors
  • Packing Sub-contractors
  • Vendors
  • HSE & Quality
  • Customs
  • Overseas Offices
  • IT Department
  • Accounts Department
  • Shipping Lines/ Airlines/Hauliers
  • Packing Warehouse
  • Transit Warehouse

Responsibilities & objectives

  • Multimodal operational responsibility from end to end operations through to invoicing and file closing
  • Customs clearance management with agents for cross trade cargo on a multimodal basis
  • Conversant with duty deferment and VAT requirements for UK import files
  • Export customs paperwork including guidance to customers for any new/changing requirements
  • Prepare / checking shipping documents
  • Issue quotations
  • Timely coordination with subcontractors to ensure that transport chains are handled in the most time and cost efficient manner.
  • Ensure clients timetables are achieved
  • Booking multimodal transport from global locations
  • Cross checking suppliers paperwork
  • Update BLU with all required timestamps and paperwork.
  • Ensure all job files are completed in accordance with QA and project requirements
  • Check and confirm shipment arrivals to destination

As per systems on the operational

  • Our client uses their own FF system created by their own IT company in Germany. It is called BLU and is a programme created to be able to EDI interchange with customers and suppliers on projects.
  • Very user friendly and with enormous capabilities.
  • It has a Financial / accounting  integrated programme, tracking,  dashboards specifically designed for customer needs,  Carbon foot print calculations per shipment.
  • We also have sold the system to other companies.
  • They regularly use, Microsoft, excel, PP, customs chief and CDS…..

Competency required for the position

  • Certificates available to prove competence:

Education / Qualification

  • Demonstrate good level of competency in Maths and English
  • Multi-lingual although not a requirement would be an advantage

Preferred Work Experience to include the following:

  • Project Freight Forwarding
  • Air Freight
  • International Road Freight
  • Sea Freight
  • Customs requirements for import and export purposes
  • Incoterms awareness
  • Import and Export compliance

Personal Qualities

  • Customer Focused
  • Determination to deliver a job well done
  • Able to meet deadlines
  • Ability to prioritise
  • Organised and methodical
  • Good numeracy & verbal skills
  • Ability to Multi Task

Working hours

  • 8:00 hrs am to 17:00hrs PM – Monday to Thursday.
  • And 08:00hrs to 16:00 hrs on Friday.


25 days holiday a year