• Permanent
  • Anywhere

Responsibilities

  • Manage and coordinate the transportation of goods by road, ensuring timely deliveries and efficient operations.
  • Prepare and process freight documentation, including shipping orders, invoices, bills of lading, and customs documents.
  • Communicate with drivers, suppliers, and customers to schedule deliveries, resolve issues, and provide updates on shipment status.
  • Coordinate and track shipments, ensuring accurate and up-to-date information is maintained in the company’s systems.
  • Collaborate with internal teams, such as warehouse and customer service, to ensure smooth logistics operations.
  • Monitor and resolve any issues or delays in transportation, escalating problems when necessary.
  • Stay updated on relevant transportation regulations and ensure compliance with legal requirements.
  • Maintain accurate records and documentation related to road freight operations.
  • Provide excellent customer service by addressing inquiries, resolving complaints, and maintaining strong relationships with clients.

Requirements

  • Proven experience as a Road Freight Clerk or in a similar logistics role.
  • Strong knowledge of road freight operations, documentation, and regulations.
  • Proficient in using transportation management systems and software.
  • Excellent organizational and multitasking skills with the ability to prioritize tasks effectively.
  • Strong attention to detail and accuracy in handling documentation.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with drivers, suppliers, and customers.
  • Problem-solving and decision-making abilities to address operational issues.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Familiarity with international shipping and customs procedures is a plus.

Salary Range

The salary for this position ranges from £30,000 to £40,000 annually, depending on qualifications and experience.